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Water-cooled submersible pumps
Plug&GO.Evo
ZDJet.X/ZDJet.P
X.H3/P.H3
X.HT/P.HT
X/P.H3H - X/P.HTH
Oil-cooled submersible pumps
QPGo.X/QPGo.P
X.O3/P.O3
X.OT/P.OT
Hydraulic Parts
QS4X
QS4P
Water-cooled Motors
H2
H3
HT
Oil-cooled Motors
O2
O3
OT
Plug&GO.Evo
4" single-phase automatic complete submersible pump with integrated electronic and diagnostic device
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End User information
Name
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Company name
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Product identification data
Product data can be found on the Warranty label applied on the product package, a second copy inside the manuals plastic bag, or on the product itself.
Product model
Product code
Serial Number (SN)
Was the product installed by:
A specialized installer
A driller
An electrician
An end user
Other
How long did the product work before the problem occurred?
Was the product installed according to ZDS user manual?
Yes
No
I don't know
Are other products not ZDS branded (such as control panel, pressure switch, frequency inverter, power generators, etc...) installed with the product?
Yes
No
I don't know
If yes, which ones?
What is the product's application? (short description of the plant, eg.: irrigation, domestic dwelling, farm, etc...)
Please describe the problem with the product or signs of malfunctioning
Please describe if and after how long the fused protection, the circuit breakers or the RCD are tripping.
Have you ever reset the product by removing (for at least 10”) and reinserting the power supply?
Yes
No
I don't know
If yes, how often?
After disconnecting and re-connecting the power supply, does the product run for 1–10 seconds? (Yes/No)
Yes
No
If yes, for how long? (Example: 6 seconds)
During utilization, have you found sand or other substances in the provided water?
During utilization, have you found the provided water warm?
Was the product installed with a frequency inverter? (Yes/No)
Yes
No
Was power supplied by a generator? (Yes/No)
Yes
No
Approximate distance between the motor and the power supply
What is the cable section and total lenght?
What is the faulty product coupled with?
ZDS Hydraulic part
ZDS Motor
Other
The power supply to the pump is controlled by:
A pressure switch
A pressure control
A flow switch
A float
Other
Is the system equipped with a press tank? (Yes/No)
Yes
No
If yes, of which size?
During the check, which is the load (bar/psi) of the press tank?
In case of a problem with a 3-phase motor:
It is a single-phase motor
There is a protection against overload thanks to fuses
There is a protection against overload thanks to a circuit breaker
There is a protection against overload thanks to an electronic overload relay
There is a protection against overload thanks to an electronic overload relay and there is a phase failure relay
Other
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